Q1: How can I
withdraw funds out of my Payza account?
Depending on
your location, you will be able to withdraw funds out of your Payza account by
one or more of the following methods:
- Bank Transfer*
- Bank Wire
- Check (US and
UK members only)
- Payza Prepaid
Card
Simply log in
to your Payza account and click on the "Withdraw Funds" tab to
initiate a withdrawal. Once your have successfully completed the withdrawal
procedure, the transaction will appear in the "History" section of
your account.
If you would
like to verify the fee for each withdrawal option, please visit our Fees page.
Q2: How do I
withdraw funds by bank transfer from my Payza account?
First ensure
that you add your bank account details to your Payza account. You can verify
whether your bank account has already been added by logging in to your account,
clicking on the green "My Payza Account Main Menu" button and then on
"My Bank Accounts".
Please also
note that not all Payza members will be able to add and withdraw funds by bank
transfer. To verify whether Payza supports localized banking for your country,
please visit our Local Payment Options page.
If you already
have added a bank account, and you would like to create a bank transfer
withdrawal, simply do the following:
- Login to your
Payza account
- Click on the
“Withdraw Funds” tab
- Under
“Electronic Funds”, click on “Bank Transfer”
- Select the balance
you would like to withdraw from
- Select your
bank account
- Enter the
amount to transfer as well as any additional details and click on “Next”
- Review details
and confirm
The Transaction
created is in "Pending status" until we have released your funds to
your bank account.
Please note: If
your bank account is in Canada or the US, you will need to confirm your bank
account before you can initiate a bank transfer transaction.
Q3: How do I
withdraw funds by bank wire?
To withdraw
funds by bank wire, you must first set up your bank account on Payza to perform
bank wire withdrawals. If you have not yet added your bank account, here are
the steps:
- Log in to your
Payza account
- Click on the green “My Payza Account Main Menu” button
- Click on
"My Bank Accounts"
- Click on
"Add a Bank Account"
- Select the
country where your bank account is located, choose Bank Wire, enter your
banking details and click on “Next”
- Review details,
accept any authorization requests and confirm
If you have
already added your bank account for bank wire withdrawals, follow these steps
to withdraw your funds:
- Log in to your
Payza account
- Click on the
“Withdraw Funds” tab
- Under
“Electronic Funds”, select “Bank Wire”
- Enter the
amount to withdraw, transaction details and click on “Next”
- Review details
and confirm
Note: You must
include your bank's address the first time you create a new bank wire
withdrawal transaction.
Withdrawals by
bank wire are processed within 2-4 business days of the request and are offered
in the following currencies:
For bank wire
withdrawal fees please see our Fees page.
Q4: Is
verification necessary to add, withdraw or transfer funds?
If you have a
Starter or Personal account, you can add, withdraw, send and spend funds with
an unverified account. However, if you would like to increase the load,
withdrawal and/or spending limits on your account as well as be able to
withdraw funds by bank wire, you will need to become verified.
Business accounts
must be verified in order to deposit, withdraw and send money.
For
instructions on how to become verified, please click here.
Q5: Do you
accept debit cards?
Yes, we accept
debit cards if they are issued by Visa. Much like a credit card, you can use
your Visa debit card to add funds to your Payza balance. You may also validate
your Visa debit card the same way you would a Visa credit card.
Also, those Payza
members who have a Payza prepaid card will be able to use their card to make
payments through our payment platform or to withdraw money from their Payza
account.
Q6: How does
the Payza prepaid card work?
The first step
to getting started with your Payza prepaid card is to log in to your Payza
account and place an order for the card. Once you receive and activate your
card, you must transfer money from your Payza e-wallet to your prepaid card to
use it since the card is not pre-loaded.
The Payza
prepaid card is accepted at all locations worldwide where VISA prepaid cards
are accepted. You can use it at an in-store or online point-of-sale location to
make purchases, as well as at an ATM to withdraw cash. With the added security
of choosing your own PIN, you can be assured of no unauthorized use of your
card.
